Price Increase for New Pure Matrimony Packages
Staying Safe Online
- TYPICAL SCAMMER PROFILE
- Tips for Sisters: How to avoid falling prey to Online Predators
- Red Flags to look out for when searching for a spouse!
- The importance of including your Wali/Mahram while searching for a spouse
- How to Stay Safe Online when using matrimonial sites (Guide)
- Predators Gold Diggers & Players Webinar - How to avoid the WRONG ONE!
Registration
- Why is my password not accepted during registration?
- How can I join?
- What is the minimum age for membership?
- Can I change my email address?
- Do I have to fill in my real name and email address? I want to remain anonymous.
- Do I have to fill in details for my wali?
Login and Passwords
Accounts
- How to change language of the website?
- How can I make changes to my account?
- How can I reactivate my account?
- I follow a particular sect in Islam, are there any other members with similar beliefs?
- Can I give my remaining subscription to someone else?
- Can you provide me with contact details of an 'Ex Member'?
Profiles
- What Are Profile Questions ?
- How Do I Manage My Profile ?
- Can I update my profile later?
- Can I change my Date Of Birth?
- Can I temporarily hide my profile?
- What information can people see on my profile?
Communication
- How Do I Contact A Member ?
- How Do We Exchange Contact Details ?
- What kind of things can we discuss in our messages?
- How Can I Stop Someone From Contacting Me ?
- What does the "Invite to view my profile" option do?
- Why Are Conversations Monitored ?
Photos
- Do I have to upload a photo?
- Who has access to my photo if I upload it?
- Can I revoke access to my photo?
- Why are we not allowed to publicly view other members' photos?
- Can I share my photo by email instead?
- I uploaded my photo but do not see it.
Payment Queries
- How Can I Subscribe To Pure Matrimony?
- What Are The Payment Options available?
- How to ensure my membership is not renewed?
- What are the payment options for users from Pakistan?
- Why Do You Charge ?
- Can I change my current Subscription ?
Subscription articles for Indian Users
REFUNDS
Voucher Code
Wali
Search function
General Questions
- Who Is This Site For?
- What Makes Your Site Unique ?
- How Do We Keep It Pure?
- So What Makes Us So Different?
- Why am I not receiving your emails?
- How do you know the members on your site are practicing?