FAQ's

1. Why is there a price increase?
   Our decision to adjust the pricing for Pure Matrimony packages was made to ensure that we can continue to maintain and enhance the quality of our platform and services. This will allow us to invest in new features, improvements, and resources to better serve your needs and support you on your journey to finding your life partner.

2. How much will the prices increase by?
   We have carefully evaluated the new pricing structure to ensure that it remains competitive and fair while delivering exceptional value and service. The new pricing listed below will be live from May 23, 2024:

   - 1 month: £19
   - 3 months: £44
   - 6 months: £70
   - 12 months: £89

3. Will my current subscription be affected by the price increase?
   No, your current subscription will not be affected by the price increase. The price increase will only apply to new Pure Matrimony subscriptions, excluding existing subscriptions. You will not be charged according to the new pricing if you are on any auto-renewal subscription or if you purchased a one-off package before May 23, 2024.

4. Can I still renew or purchase a subscription at the current price before the increase takes effect?
   Yes, we encourage users to take advantage of the current pricing before the increase takes effect. You can renew or purchase a subscription at the current price until May 23, 2024, after which the new pricing will apply.

5. Will there be any changes or improvements to the services offered with the price increase?
   While the primary goal of the price increase is to invest in maintaining and enhancing the quality of our platform and services, we are constantly striving to improve Pure Matrimony for the benefit of our users. Any changes or improvements to the services offered will be communicated to users in due course.

6. Are there any discounts or promotions available to offset the price increase?
   We regularly offer discounts and promotions to our users as part of our commitment to providing value and supporting our community. Keep an eye out for any upcoming promotions or special offers that may help offset the price increase.

7. What if I have concerns or questions about the price increase?
   We understand that any change in pricing may raise questions or concerns. Our customer support team is here to assist you and address any questions or issues you may have regarding the price increase. Please don't hesitate to reach out to us at [e-mail] for assistance.