Follow

Important Notes On Refunds

SOME USERS APPEAR TO HAVE HAD FREE MEMBERSHIPS OR A
DISCOUNT - CAN I GET A REFUND?

No. Like any business, we run promotions at our own discretion which run for a
limited time. This would be in line with our marketing strategy in order to boost the number of members on the site to provide more choice for those who have already registered.

Therefore you can't get a refund or get switched over to being a free member just
because someone else has. It's the equivalent of your friend buying sale items
from a shop and you paid full price - you couldn't go back to the shop and demand a refund of the difference.

CAN I GET A REFUND ON MY REMAINING SUBSCRIPTION?
Unfortunately not. If you bought a bulk-package, you would have received a
discount for doing so, and we are unable to refund you pro-rate for the unused amount.
This has been explained in our terms and conditions which you agreed to upon registration: http://purematrimony.com/terms.html

CAN I GET A REFUND IF I HAVEN'T MANAGED TO FIND ANYONE AFTER
LOOKING?
We don't issue refunds for any account based on any of the following reasons:
• Not finding a suitable partner
• You haven't been contacted by other members
• You haven't actively used the account
• Your introductions with prospects didn't work out
Pure Matrimony is a service we provide for our members and we have no control over how many people register or contact/don't contact you.
A refund will also not be provided if you break the rules of our site, which are
clearly mentioned on our website. You can also refer to Pure Matrimony's terms
and conditions here (4b)
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Article is closed for comments.
Powered by Zendesk