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Important Notes On Photos

DO I HAVE TO UPLOAD A PHOTO?
No, uploading your photo is completely optional. However, you may find that your
profile generates less interest without photos, as many members find early
establishment of physical attraction very important in their search for a spouse online.

WHY ARE WE NOT ALLOWED TO EXCHANGE PHOTOS WITH OTHER
MEMBERS?
Just like we don't allow you to exchange contact details until a point of mutual
compatibility has been reached, similarly, we don't allow an exchange of photos
until compatibility has been established
This also prevents 'window shopping' and stops members who wish to abuse the
system doing so

CAN I SHARE MY PHOTO BY EMAIL INSTEAD?
We strongly advise against this as this would necessitate sharing your personal
contact information which is against the rules (please see the section on
Communication), and your photos could easily be saved and distributed by the recipient.

WHO HAS ACCESS TO MY PHOTO IF I UPLOAD IT?
Your photos remain completely private, and are only visible to:
o Male administrators only for male photos
o Female administrators have access to all photos
o Members whom you have exclusively granted access too

MY PROFILE PHOTO KEEPS GETTING REJECTED - WHY?
• Profile photos have to meet the following criteria:
o No sunglasses
o Clear shot and not fuzzy or dark pictures
o 'face-on' shot and not a side shot
o Must be a colour photo and not black and white
o No third person in the shot unless it is a child
o Close up photo only and not a distant shot
The reason being that unless the above criteria are met, there is a risk that your
picture will not be an accurate representation of what you really look like

CAN I REVOKE ACCESS?
Yes, you can revoke access to your photos at any time by visiting the Photo
Permissions screen

HOW DO I SET MY ACCOUNT SO PHOTOS ARE SHARED AT THE SAME
TIME?
This can be done through the 'further options' screen on your photo settings.


To learn more about photo management, watch this short video:
 
I  UPLOADED MY PHOTO BUT I DON'T SEE IT.

Once you upload a photo it will either be approved/rejected within 24 hours. Our moderators assess each photo individually to make sure that it meets our criteria.
 
If your photo has not been approved/rejected within 24 hours it means that we have had a very high number of photos up for moderation so please bear with us patiently. We will process it as soon as we can.
 
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