How Do Warnings, Suspensions And Bans Work?

Pure Matrimony expects Islamic etiquettes to be maintained between all members. Unfortunately though, there are times when some members break the rules.

Our moderators will offer you up to 3 warnings on a certain rule break prior to suspending your account. Please do not ignore those warnings. The warnings are given to members who break our rules in order to keep our site halal.
Here's how it works:
Warnings - are issued to those who break the following rules:
- Being rude/impolite
- Asking for contact details too early on
- Being pushy with members
Suspensions - can be temporary or permanent in which case they would

automatically become a ban. Those who can be suspended or banned include members who :

  • Repeatedly break the above rules 
  • Asking to meet a sister without her wali present 
  • Having multiple accounts to contact several members 
  • Asking to meet outside of the Pure Matrimony site when compatibility has not been established 
  • Sharing your email or phone details with members before compatibility has been established 
  • Abusing other members repeatedly 
  • Attempting to fraud other members by asking for money 
  • Trying to arrange meetings with more than one member at any one time If we discover that you've deliberately misrepresented information on your profile
  •  Regular misuse of your account, e.g. by uploading inappropriate photos, or making inappropriate statements within your profile Not being qualified to register on the site (e.g. you may be under-age, or a non-practising Muslim, etc )
This list is non-exhaustive. As a general rule, if we come across any activity that is
not befitting for a practising Muslim searching for a marriage partner in a halal manner to engage in, we will take appropriate action.

If a member is found to be repeatadly breaking rules and their account is suspended, please note that we will not offer a refund as per our terms and conditions:
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